---
title: Learn how Hotelplan built an L&D skills-first future using HowNow
description: Learn how Hotelplan reimagined L&D - building a skills-first culture where people grow, build real skills, and shape their own careers with HowNow.
image: https://try.hownow.com/hubfs/Hotelplan%20-%20Playbook%20Image%20-%20April%202025%20(3).png
---

[![HowNow Logo-Mar-14-2023-05-02-06-2344-PM](https://try.hownow.com/hs-fs/hubfs/HowNow%20Logo-Mar-14-2023-05-02-06-2344-PM.png?width=250&height=62&name=HowNow%20Logo-Mar-14-2023-05-02-06-2344-PM.png "HowNow Logo-Mar-14-2023-05-02-06-2344-PM")](https://www.gethownow.com/)

# One Month.

# 300+ Roles.

# 99% Activation.

How Hotelplan reimagined L&D - and built a skills-first future with HowNow.

![Hotelplan - Playbook Image - April 2025 (2)](https://try.hownow.com/hubfs/Hotelplan%20-%20Playbook%20Image%20-%20April%202025%20(2).png "Hotelplan - Playbook Image - April 2025 (2)")

### **A new platform wasn’t the goal. Changing how people *learn, grow and lead* was.**

Hotelplan weren’t just looking for another tool - they were rethinking how their people grow, build skills, and shape their careers.

Spoiler alert - it worked!

From securing leadership buy-in, to shifting mindsets around skills tracking, this playbook deep-dives into Hotelplan's award-winning [Best Technology-Based Onboarding Programme](https://www.learningtechnologies.co.uk/learning-tech-awards/2024-winners). 

“We wanted something that didn’t* just* meet a need but *actually made learning a part of how we work* and shifted the business to a skills-based approach that developed skills for today and for the future.”

Nicky Lyle, HR Director, Hotelplan

Get the full story - straight from the people who made it happen! The team shares insights and practical lessons they learned along the way to achieve real business impact. 

Learn more about:  

**✓  **The art of getting buy-in (and buzz) from the top 

**✓  **Skills-first learning made real (yes, with AI!) 

**✓  **Tactics and lessons you can 'borrow' for your own rollout

**✓  **How to make** **L&D business-critical strategy, not a side project

“We chose HowNow because we’re not just investing in learning - we’re shaping a culture of continuous growth that’s powered by smart, connected technology."

 

Craig Randell, Group IT Director, Hotelplan

[ Create a continuous culture of growth. Consult our learning experts today. ](https://www.gethownow.com/book-a-demo)